As many of you have noted, my posts have been few and far between of late. Just a little busy getting ready for our beta launch.
Two days ago, we launched our beta. Yesterday was the first BIG day of product use. And, despite all the nail biting, things went fairly smoothly. Big sigh of relief. Now, we get to run the rest of the race!
From my end, there have been some remarkable learnings that are germane to most anybody starting a company, getting ready to service customers. In no particular order:
- CRM Tools are very capable, and very inexpensive. I'll be talking a bit more in several coming posts about both MailChimp and Zendesk.
- Getting help, particularly through third-party channels has familiar options, and new, and more flexible choices. I'll talk about a few of these in the coming weeks, and one very special one when the firm in question says it's O.K.
All in all, launches are big fun. You place you bets, you see what happens.
Just like most everything else in life, but with a known deadline.


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