I thought you did!
I'm looking for a couple of contract Customer Care Agents, and a Customer Care Lead to come join my team at Smith & Tinker. The job description for the Lead role is posted in the Jobs, Jobs, Jobs section.
For the Lead role, I'm looking for someone who is really good at helping a wide range of people solve their on-line products/services problems. They should also be a bit forward-looking wrt Customer Care technology and the ways in which they think about how to service consumers in this day and age.